Servitization is a transformation journey that takes place in various areas of a company: organization, human resources, business model, field services, research and product development, and more. The introduction of new digital technologies is one of the areas you will have to face.

This work can be divided into steps. The first digital step towards servitization is certainly making your products “connected products”. Once this is done, you will also need to manage connected products in their after-production life cycle.