Remote Monitoring and Control

Allow your customers to remotely monitor and control their products, and receive notifications when relevant events happen.

Give your customers a Connected Portal where they can register, view and manage all their connected products, of any family and model.

Allow your customers to interact with the IoT Digital Shadow of their products: monitor their status, view data collected and operations performed, set parameters and send commands.

Detect and show your customers all the events happening to their products and allow them to receive notifications for the most relevant ones.

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SELF-SERVICE SOLUTIONS FOR CUSTOMERS

Aided Maintenance and Troubleshooting

Help your customers self-manage the maintenance of their products and troubleshoot any problems.

Suggest to your customers the most appropriate troubleshooting activities based on the failures and anomalies detected by the system.

Recommend to your customers at the most appropriate time the proactive maintenance actions needed to minimize the likelihood of failure.

Allow your customers to keep track of maintenance activities performed and to make sure that maintenance schedules are met.

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SELF-SERVICE SOLUTIONS FOR CUSTOMERS

Digital Performance Advisory and Reporting

Help your customers maximize the performance of their product.

Compute and show your customers synthetic and relevant information about the performance of their products.

Allow your customers to understand the causes of any suboptimal performance and identify actions to improve it.

Send your customers periodic reports with benchmarks and time-based analysis to allow them continuous improvement.

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