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Servitly srl
via Cavour 2
22074 Lomazzo (Italy)
VAT: 03801960133
tel: (+39) 02 36714281
contact@servitly.com
via Cavour 2
22074 Lomazzo (Italy)
VAT: 03801960133
tel: (+39) 02 36714281
contact@servitly.com
Apollo by Schnell is the Digital IoT platform designed to support operating activities of Schnell clients to maximize business productivity. It is the access point to all services aimed at optimizing machine efficiency, by transforming raw data generated by the machine into valuable insights, useful at every level of control, from operational level up to top decision makers.
The EU Data Act will be a powerful catalyst for data-driven innovation and growth in the HVAC industry. For manufacturers, the challenge is to transform a potential obligation into an economic growth strategy, exploring new forms of monetization and collaboration. For third parties, unprecedented opportunities open up to innovate and offer value-added services based on data.
It may happen that our 115 built-in layout components are not enough to display the information exactly as you want. From today, there is a new tool available to create and manage your own layout components: the Components Manager.
Our new Learning Center is designed to support you at every step of your connected services journey, whether you're just starting or aiming to enhance your expertise. Start exploring and succeed in your connected services journey!
We introduced built-in algorithms for computing Uptime, Idle Time, Working Time and Downtime Metrics to support you to enhance your value-added digital services by offering Digital Performance Advisory and Reporting.
We've reorganized Servitly's features according to specific use cases to better support your business initiatives. As a result of this change, we have updated Servitly's subscription model.
Product servitization is a business trend that can bring value not only to OEMs and service providers, but also to end users. product leaders who don't want to miss out on significant opportunities, needs to consider the time it takes to plan, develop and launch a new offering and act now!
We are introducing Predefined Insights to enable you to extract more value from your product data and provide you with synthetic information, that you can use to improve and accelerate your decision-making process.
CB Synergy and VALKO Synergy are simple and smart servicse that can connect a customer’s product to advanced monitoring management software and allow remote control of one or more products located also in different areas.
The digital transformation and servitization project enabled by the Servitly platform allows to create a new relationship with customers and partners to improve the experience and engagement of users, to optimize performance and achieve sustainability goals.
These customizable widgets, configurable through the Servitly Console, provide users with a concise view of product performance, helping them save time analyzing product data and defining their operational strategies.
On November 27, the European Council finally approved the EU Data Act. Its purpose is to unlock the huge economic potential of connected products' data. As providers of a DPS (Digital Product-Service) software that enables the delivery and monetization of connected services, we welcome this new law with enthusiasm.
Mondial Forni, a leader in the design and production of ovens for the bakery and pastry world has develop MF Connect, he remote monitoring solution for one or more ovens located in any laboratory or point of sale.
Digital twins, when well designed, are among the most useful of models. Read this interview by Ibbaka to discover the benefits and opportunities manufacturers can realize by leveraging the Digital Twin to evolve their business models.
You didn't know it, but probably you are already developing a DPS system. But how can you be sure that your DPS is really effective? In this article, we will share what we believe an effective DPS should look like so that you can benchmark your DPS and discover if you have the opportunity to strengthen your data valorization strategy.
We have recently embarked on a research initiative with Ibbaka, to understand the value drivers that prompt OEMs to build and implement a DPS system. Take this four-minute survey and receive a summary of the results to benchmark your DPS system.
We define “Connected Service” a service delivered by an Equipment Manufacturer, or a Service Provider, that is based on, or enhanced by, the fact that the product (machine, appliance, system) related to the service is connected to the Internet (“Connected Product”).
What motivates us even is knowing that we are contributing to a revolution. The transition of the manufacturing industry towards a service culture and economy, or in one word: servitization.We love servitization for many reasons, and you should too!
Massive remote monitoring, smart services and equipment-as-a-service can be the key ingredients of a recipe for restarting the equipment manufacturing business in the post-Covid-19 era. Let’s see how
If you are an OEM and want to offer services in addition to your products, you will certainly need a software that will manage your connected products and allow digital servitization. For this type of software, you will face with the choice “Make or Buy?”
Many consider data to be the new oil. Others refute this thesis and animate a debate on the correctness of this metaphor. Try typing “data new oil” in Google and you will see the result. Oil or not, there is no doubt data contains an enormous intrinsic value that can be exploited.
Servitization is a transformation journey that takes place in various areas of a company: organization, human resources, business model, field services, research and product development, and more.
WHY THIS INFORMATION?
Pursuant to Regulation (EU) 2016/679 (hereinafter “GDPR”), this page describes the methods of processing personal data. This notice is provided in accordance with Article 13 of the GDPR. The notice shall not be considered valid for other third-party websites, which may be accessible via links on this website, for which no responsibility is assumed.
Processable Personal Data
Personal Data: any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity (Recitals 26, 27, 30 GDPR).
Data of contractors/users.
Browsing Data: the computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data the transmission of which is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server’s response (successful, error, etc.), and other parameters related to the user’s operating system and IT environment.
Data Provided Voluntarily: the optional, explicit, and voluntary sending of messages to the contact addresses indicated on this site and/or the completion of data collection forms entails the subsequent acquisition of the sender’s address, which is necessary in order to respond to requests, as well as any other personal data included in the communication.
Information Regarding the Processing of Personal Data via Social Media Platforms
With regard to the processing of personal data carried out by the operators of the Social Media platforms used by the Data Controller, reference should be made to the information provided by those operators in their respective privacy policies. The Data Controller processes the personal data provided by users through the dedicated pages of such Social Media platforms in order to manage interactions with users (comments, public posts, etc.), in compliance with the applicable legislation.
Specific Notices
Specific privacy notices may be provided on certain pages of the Website in connection with particular services or data processing activities offered.
COOKIES AND OTHER TRACKING SYSTEMS – WHAT ARE THEY AND WHAT ARE THEY FOR?
For information regarding cookies and other tracking systems, please refer to the Cookie Policy available in the website footer and at the following link.
HAS A DATA PROTECTION OFFICER BEEN APPOINTED? WHAT ARE THEIR CONTACT DETAILS?
Servitly has appointed its Data Protection Officer (DPO) pursuant to Articles 37, 38, and 39 of the GDPR. The DPO can be reached at the Data Controller’s registered office indicated above or by email at: dpo@servitly.com.
2. PURPOSE OF PROCESSING, LEGAL BASIS, DATA RETENTION PERIOD, NATURE OF DATA SUBMISSION
PURPOSE OF PROCESSING
LEGAL BASIS
DATA RETENTION
DATA CONFERRAL
Browsing on This Website
The data necessary for the use of the website’s services are also processed for the following purposes:
- to obtain statistical information regarding the use of the services (e.g., most visited pages, number of visitors by time slot or day, geographic areas of origin, etc.);
- to monitor and verify the proper functioning of the services provided.
Such data may also be used to establish liability in the event of alleged computer crimes committed against the website.
The processing is necessary for the purposes of the legitimate interest pursued by the data controller or by third parties, provided that such interests are not overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, taking into account the reasonable expectations of the data subject and the activities strictly necessary for the operation of the website and for navigation itself.(Art. 6(1)(f) and Recital 47 of the GDPR)
The retention of browsing data will last for the duration of the browsing session. In any case, such data will not be stored for more than seven days (unless required for the investigation of crimes by the Judicial Authority).
The provision of data is necessary for browsing on the website
B) Website Analytics
By means of cookies and similar technologies
More information available in the cookie policy
Cookies other than technical ones (or similar) require users’ consent in order to be deployed (art. 6.a GDPR) Whether required, the consent will be requested by means of our cookie policy and its banner
More information available in the cookie policy
More information available in the cookie policy
C) Contact, information request or to book a demo
By means of phone calls or contact forms
Legitimate interest | Data subject rightsArt. 6 lett. f) and recital 47
GDPR: the processing is necessary for pursuing the legitimate interest of data controller or third parties’
1 year
Necessary for the legitimate interest of data controller with due regard to user’s rights and fundamental freedoms
Management of interested subjects’ requests pursuant to art. 15 and following (GDPR)
Legal obligationArt. 6.1.c) GDPR processing is necessary for compliance with a legal obligation the controller is subject to;
5 years after its closure, except from controversy
Necessary The provision of personal data is mandatory in order to execute legal obligations
RECIPIENTS OR CATEGORIES OF RECIPIENTS OF PERSONAL DATA
Personal data provided by you may be communicated to recipients who will act as Processors (art. 28 of the Reg. EU 2016/679) and/or persons acting under the authority of the Controller and the Processor (art.29 of the Reg. UE 2016/679) for the purposes pointed ahead. Precisely, your data may be disclosed to recipients being part of the following categories:Subjects providing services for the management of the information system used by SERVITLY SRL and telecommunication networks:Studies or companies in the context of assistance and consultancy relationships;Subjects providing services related to the management of the above mentioned purposes (communication, brochure printing, fliers, websites, videos);Head-hunters agenciesCommercial partners, upon consent; Competent authorities for compliance with legal obligations and / or provisions of public bodies, upon request;You can request a complete listing of processors writing to the abovementioned addresses.
DATA TRANSFER TO A THIRD COUNTRY AND/OR TO INTERNATIONAL ORGANISATION
Personal data provided won’t be transferred to a third Country outside the SEE.Moreover, all the data will be hosted and retained in Italy; all the third parties to whom data may be disclosed, do have registered office in Italy
AUTOMATED-MEAN PROCESSINGS
Personal data will be manually and electronically processed, as well as by automated-mean activity. It is specified that fully automated decision-making processes are not carried out. With reference to profiling activity carried out with prior and express consent, it will be carried out through the intervention of operators who will elaborate the profile of the interested party and analyse his habits and consumption choices, in order to improve the commercial offer and data controller’s services (non-automated profiling).
DATA SUBJECT’S RIGHTS
You may freely exercise your rights at any time under Reg. EU 2016/679 –GDPR, Sections15, 16, 17, 18, 19, 20, 21 by contacting the Data Controller - SERVITLY SRL in person of its legal representative sending an email to privacy@servitly.com.
You have the right, at any time, to obtain confirmation from the Data Controller as to whether or not personal data concerning you are being processed, request their rectification or erasure, to oppose to personal data processing (also to profiling) without prejudice to the lawfulness of processing, to obtain the restriction of processing.
Without prejudice to any other administrative or judicial remedy, in case you consider your data processing in contrast with Reg. UE 2016/679, pursuant to article 15 lett. f) of Reg. UE 2016/679, you have the right to lodge a complaint with a supervisory authority (www.garanteprivacy.it) and, pursuant to article 6 paragraph no. 1, lett. a) and article 9, paragraph no. 2, lett. a), you have the right to revoke your expressed consent at any time.
Exercising your right to data portability, the Data Controller may provide your personal data in a structured, commonly used and machine-readable format subject to the provisions set forth in paragraphs 3 and 4 of art. 20 of Regulation EU 2016/679.
Informative amendments: Data processor retains the right to modify, update, add or remove some parts of this informative at any time.Date of review: 10/03/24