We define “Connected Service” a service delivered by an Equipment Manufacturer, or a Service Provider, that is based on, or enhanced by, the fact that the product (machine, appliance, system) related to the service is connected to the Internet (“Connected Product”).
What motivates us even is knowing that we are contributing to a revolution. The transition of the manufacturing industry towards a service culture and economy, or in one word: servitization.We love servitization for many reasons, and you should too!
Servitization and digitalisation often come together, but not always at the same pace. Distinguishing them as 2 independent dimensions helps you better understand and plan your servitization journey. Let’s see how …
My motto is always “let’s give things a name“. To be able to communicate better, and even “think” about them better. The definition of Digital Product-Service System is a great step forward for us.
Massive remote monitoring, smart services and equipment-as-a-service can be the key ingredients of a recipe for restarting the equipment manufacturing business in the post-Covid-19 era. Let’s see how
If you are an OEM and want to offer services in addition to your products, you will certainly need a software that will manage your connected products and allow digital servitization. For this type of software, you will face with the choice “Make or Buy?”
