You didn't know it, but probably you are already developing a DPS system. But how can you be sure that your DPS is really effective? In this article, we will share what we believe an effective DPS should look like so that you can benchmark your DPS and discover if you have the opportunity to strengthen your data valorization strategy.
We have recently embarked on a research initiative with Ibbaka, to understand the value drivers that prompt OEMs to build and implement a DPS system. Take this four-minute survey and receive a summary of the results to benchmark your DPS system.
We define “Connected Service” a service delivered by an Equipment Manufacturer, or a Service Provider, that is based on, or enhanced by, the fact that the product (machine, appliance, system) related to the service is connected to the Internet (“Connected Product”).