Servitly, the blog
Everything you need to know on the latest servitization trends, product updates, tips and news.
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New Product Releases
October 4, 2024

Support your customers maximize the Uptime of your machines

We introduced built-in algorithms for computing Uptime, Idle Time, Working Time and Downtime Metrics to support you to enhance your value-added digital services by offering Digital Performance Advisory and Reporting.

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New Product Releases
September 5, 2024

Transform your Connected Products into Machine Customers

How many connected products do you have today? Did you know you can transform them into Machine Customers? Now you can enable Machine Customer features in your DPS.

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New Product Releases
August 6, 2024

Make it easy to order spare parts with Contextual eCommerce

Servitly's new Contextual E-commerce features help both customers and third-party partners quickly and accurately identify and purchase the spare parts that are compatible with the product.

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New Product Releases
July 16, 2024

New use cases and a new subscription model to accelerate your connected services journey!

We've reorganized Servitly's features according to specific use cases to better support your business initiatives. As a result of this change, we have updated Servitly's subscription model.

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Thoughts & Insights
April 3, 2024

5 short suggestions for overcoming the barriers highlighted by Gartner® that limit your product servitization journey

Product servitization is a business trend that can bring value not only to OEMs and service providers, but also to end users. product leaders who don't want to miss out on significant opportunities, needs to consider the time it takes to plan, develop and launch a new offering and act now!

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New Product Releases
March 21, 2024

Ensure the delivery and quality of your services activities with new data-driven Insights

We are introducing Predefined Insights to enable you to extract more value from your product data and provide you with synthetic information, that you can use to improve and accelerate your decision-making process.

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Case Studies
January 19, 2024

CB Synergy and Valko Synergy by CB: how to increase product sales by 40% per year through a new service offering

CB Synergy and VALKO Synergy are simple and smart servicse that can connect a customer’s product to advanced monitoring management software and allow remote control of one or more products located also in different areas.

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Case Studies
January 18, 2024

Thanks to digitalization and servitization, BAXI is at the side of its customers and partners

The digital transformation and servitization project enabled by the Servitly platform allows to create a new relationship with customers and partners to improve the experience and engagement of users, to optimize performance and achieve sustainability goals.

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New Product Releases
December 21, 2023

New widgets to save time in analyzing product performance

These customizable widgets, configurable through the Servitly Console, provide users with a concise view of product performance, helping them save time analyzing product data and defining their operational strategies.

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Thoughts & Insights
December 1, 2023

Welcome EU Data Act!

On November 27, the European Council finally approved the EU Data Act. Its purpose is to unlock the huge economic potential of connected products' data. As providers of a DPS (Digital Product-Service) software that enables the delivery and monetization of connected services, we welcome this new law with enthusiasm.

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Case Studies
November 30, 2023

MF Connect by Mondial Forni: building customer loyalty through value-added digital services

Mondial Forni, a leader in the design and production of ovens for the bakery and pastry world has develop MF Connect, he remote monitoring solution for one or more ovens located in any laboratory or point of sale.

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Thoughts & Insights
November 23, 2023

Digital Twins are transforming manufacturing - an interview with Servitly’s Stefano Butti by IBBAKA

Digital twins, when well designed, are among the most useful of models. Read this interview by Ibbaka to discover the benefits and opportunities manufacturers can realize by leveraging the Digital Twin to evolve their business models.

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Thoughts & Insights
August 9, 2023

Keep calm and build your effective DPS

You didn't know it, but probably you are already developing a DPS system. But how can you be sure that your DPS is really effective? In this article, we will share what we believe an effective DPS should look like so that you can benchmark your DPS and discover if you have the opportunity to strengthen your data valorization strategy.

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News
July 21, 2023

Why do manufacturing companies build and implement DPS systems?

We have recently embarked on a research initiative with Ibbaka, to understand the value drivers that prompt OEMs to build and implement a DPS system. Take this four-minute survey and receive a summary of the results to benchmark your DPS system.

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News
May 18, 2023

DPS system: make or buy? Visit us at SPS Italy to make the right choice

At SPS Italy you can find a demo area providing you with all the necessary elements to understand which software solution best fits your needs.

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New Product Releases
May 12, 2023

Servitly Console is coming. Join the waitlist!

Get the autonomy and control you desire to build your DPS system. Join the waitlist and don't miss the chance to be among the first to try out the Console and create your DPS system. 

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News
June 29, 2022

Announcing our € 2,2M funding round

We are thrilled to announce our € 2,2M funding round!The round was underwritten by Primo Ventures – through its Primo Digital and Primo Digital Parallel Italia funds – and supported by two business angels.

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Thoughts & Insights
April 1, 2021

6 blocks to build your Connected Service

We define “Connected Service” a service delivered by an Equipment Manufacturer, or a Service Provider, that is based on, or enhanced by, the fact that the product (machine, appliance, system) related to the service is connected to the Internet (“Connected Product”).

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Thoughts & Insights
January 4, 2021

Why we love servitization, and why you should too

What motivates us even is knowing that we are contributing to a revolution. The transition of the manufacturing industry towards a service culture and economy, or in one word: servitization.We love servitization for many reasons, and you should too!

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Thoughts & Insights
July 2, 2020

Servitization and digitalisation, a two-dimensional space

Servitization and digitalisation often come together, but not always at the same pace. Distinguishing them as 2 independent dimensions helps you better understand and plan your servitization journey. Let’s see how …

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Thoughts & Insights
June 17, 2020

Good morning Digital PSS!

My motto is always “let’s give things a name“. To be able to communicate better, and even “think” about them better. The definition of Digital Product-Service System is a great step forward for us.

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Thoughts & Insights
April 20, 2020

Remote monitoring, smart services and equipment-as-a-service: a recipe for restarting the equipment manufacturing business

Massive remote monitoring, smart services and equipment-as-a-service can be the key ingredients of a recipe for restarting the equipment manufacturing business in the post-Covid-19 era. Let’s see how

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Thoughts & Insights
January 31, 2020

Buy a Software-as-a-Service to sell a Service

If you are an OEM and want to offer services in addition to your products, you will certainly need a software that will manage your connected products and allow digital servitization. For this type of software, you will face with the choice “Make or Buy?”

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Thoughts & Insights
November 26, 2019

IoT-enabled services monetization

You work for an OEM manufacturing company that is defining or has already implemented an IoT-enabled “connected product” project. You are evaluating the possibilities to create new revenue streams to achieve a positive ROI. You started ....

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Thoughts & Insights
September 17, 2019

IoT data monetization vs IoT-enabled service monetization

Many consider data to be the new oil. Others refute this thesis and animate a debate on the correctness of this metaphor. Try typing “data new oil” in Google and you will see the result. Oil or not, there is no doubt data contains an enormous intrinsic value that can be exploited.

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Thoughts & Insights
June 18, 2019

Connected Products and their management, the first digital step towards servitization

Servitization is a transformation journey that takes place in various areas of a company: organization, human resources, business model, field services, research and product development, and more.

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Thoughts & Insights
March 1, 2019

Why do you need a software for servitization?

In the first post of this blog we talk about the key question that originated our business venture: why do you need a software for servitization?

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